Contact Billy Support
Reach Billy's support team by chat or email, and learn what to include in a bug report.
Need help? Get in touch with Billy's support team and get the answers you need.
If you have a question, encounter a bug, or have feedback or feature requests to share, get in touch with our Support team.
How to contact Billy Support
There are a few ways to get in touch:
- On our event studio, click the chat icon in the lower-right of any page to send a message to the team.
- Send us an email anytime at hello@billyapp.live.
Bug reports
Found a bug? Let us know via chat or email. Please include as much of the following information as possible:
- What steps did you take leading up to the bug?
- Include any screenshots, GIFs, or videos to demonstrate the issue.
- If you are using a specific browser (Chrome, Safari) or mobile device, please share which version you are using.